Articles on: Troubleshooting

If I update my checkout process, will purchases still be tracked?

That depends on your DataLayer settings. It is important that a DataLayer push "purchase" event is fired as soon as the payment is completed. This usually happens on the thank you page. So it is advisable to test again via Google Tag Manager preview mode after the customisations if the purchase events are coming in correctly, both for the web container and the server container. It may also be that you forward the "purchase" event via the Measurement Protocol, in which case you only need to test via the server container whether the event arrives correctly.

Updated on: 09/10/2024

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