Articles on: Troubleshooting

What should I configure if the conversion does not take place on my own domain?

With Server-Side Tagging, you can only track on your own domain. This is because the first-party tagging pixel is placed on your server, running on tagging.yourdomain.com. When the conversion takes place on another domain, you need to ensure that the visitor is redirected to a thank you page (which is on your own domain), or that this can be tracked via webhooks.

When redirecting the visitor to a thank you page, you will need to ensure that important data from that conversion is passed along, for example, in URL Queries.

Updated on: 16/08/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!