Articles on: Trytagging environment

Installing Cookie Recovery


In update 16.4 Safari, the First Party cookie is deleted from the server after 7 days. This means that your attribution (visitor journey) is only visible for 7 days. In this article we explain how you can solve this and extend the cookie indefinitely.

  • Delete your existing pixel. If you are setting up a new pixel you can skip this step.



  • Select the domain name you want to create cookie recovery for and enter your web container ID from Google Tag Manager. Then turn on Cookie Recovery.



  • Then select the platform for which you want to install Cookie Recovery and click create.



  • Currently we only support Wordpress and custom installation. For customized implementation of Cookie Recovery, it is best to contact support.


    You can download the WordPress plugin via the following link: https://drive.google.com/file/d/1Ma4f-MtKYXrFRK4eB3DUP5GYONy1w3t7/view?usp=sharing


Updated on: 21/08/2024

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