Articles on: Miscellaneous

Disconnect old Facebook & Google Analytics connection in Shopify

Google Analytics 4

The Google & YouTube App allows you to create a direct connection with GA4 and with Google Ads. For GA4 the app installs a Gtag.js script which ensures the GA4 requests on your website get sent to your GA4 property, but with Server-Side Tagging you're also loading in a Gtag.js script that tries to send these requests to your server container.


  • Go to the 'Youtube & Google' application within Apps.
  • Disconnect the Google Analytics property if you see it is still linked.



  • Also make sure the option for 'Conversion Measurement' is disabled



Facebook Ads

  • Go to the 'Facebook & Instagram' application within Apps.
  • Click on 'Settings' at the top.
  • If 'Data Sharing' is still activated, click 'Change'.


  • Turn off the 'Data Sharing' button, and save.

TikTok Ads

  • Go to the TikTok App in Shopify.
  • Go to 'Settings' and click on ‘Data Sharing’.
  • Click on 'Disconnect' if the Data Sharing is still on



Pinterest Ads

  • Go to the Pinterest App in Shopify
  • Go to the 'Marketing Settings'
  • Ensure that the Pinterest Tag is disabled


Updated on: 17/11/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!